B2B Terms & Conditions

1. Introduction & General Information

These B2B Terms and Conditions govern the wholesale and distribution relationships between KONUK GLOBAL (operating the brand "Rachel Baumier") and its approved retail, boutique, and corporate partners.

By placing a wholesale order with us, the buyer ("Retailer" or "Partner") agrees to the terms and conditions outlined below. These terms are designed to protect our brand identity while providing a seamless, high-quality supply chain for your business.

2. Orders & Minimum Quantities

2.1. Minimum Order Quantity (MOQ)

To support independent boutiques and premium retail concepts, we offer flexible MOQ structures. Exact MOQs vary by product category (handbags, silks, small leather goods) and will be detailed in your approved B2B Catalogue quote.

2.2. Sample Requests

Sample requests are available for qualified partners to evaluate material and craftsmanship. Sample costs and associated shipping fees are the responsibility of the Retailer, though these costs may be credited toward the first official bulk order at our discretion.

3. Pricing & Payment Terms

3.1. Wholesale Pricing

All prices provided in our B2B quotations are confidential and strictly for the use of the approved Retailer. Prices are quoted in USD or EUR as stated in the pro-forma invoice.

3.2. Payment Schedule

• Standard Orders: A 50% non-refundable deposit is required to initiate production or reserve inventory. The remaining 50% balance must be settled prior to dispatch.
• Payment Methods: Payments are accepted via international bank transfer (SWIFT). Any intermediary bank fees must be covered by the buyer.

4. International Shipping & Export

4.1. Incoterms

Unless otherwise agreed in writing, all wholesale orders are processed under EXW (Ex Works) or FOB Istanbul terms. The buyer is responsible for coordinating the final freight, import duties, customs clearance, and local taxes in the destination country.

4.2. Export Documentation

Rachel Baumier will provide necessary commercial invoices, packing lists, and standard export documentation. If specific certificates (e.g., Certificate of Origin) are required by your local customs, please notify our team during the order placement phase.

5. Quality Assurance & Returns

5.1. Inspection

Our manufacturing and packing processes involve multi-stage quality control. However, it is the Retailer's responsibility to inspect all goods immediately upon arrival.

5.2. Claims

Any claims regarding damaged goods, manufacturing defects, or missing items must be reported in writing (with clear photographic evidence) within 7 days of delivery. Approved claims will be resolved via replacement or credit note for future orders. We do not accept returns for unsold inventory.

6. Brand Presentation & E-Commerce

Retailers are permitted to sell Rachel Baumier products in their approved physical stores and own-brand e-commerce websites. Selling our products on third-party marketplaces (such as Amazon, eBay, etc.) is strictly prohibited without prior written consent.

Partners are encouraged to use our official brand imagery for marketing purposes, ensuring the brand is represented in a premium, high-end context.